How Marine Trust Shipping Agencies & Maritime Affairs Co. S.A.E. collects, uses, and protects information submitted through this website.
This Privacy Policy governs the collection and use of information by Marine Trust Shipping Agencies & Maritime Affairs Co. S.A.E. (“Marine Trust,” “we,” “us,” “our”) through www.marinetrusteg.com (the “Website”). By submitting information through this Website — including the General Enquiry form, the PDA Estimate Request form, or by email or telephone — you agree to the practices described below. This Policy applies only to information collected through the Website and does not extend to information exchanged through other channels, such as physical correspondence or in-person port operations. This Policy is issued in accordance with Egypt’s Personal Data Protection Law No. 151 of 2020 and its Executive Regulations (Prime Ministerial Decree No. 816 of 2025).
We collect information that you voluntarily provide when you interact with this Website. This includes:
We do not collect payment card details, banking information, or any financial data through this Website. Cash to Master, agency fee settlement, and related financial transactions are handled exclusively through direct correspondence and documented separately from website submissions.
Marine Trust processes the information described above on the lawful bases recognised under Egypt’s Personal Data Protection Law No. 151 of 2020 — namely, your consent in submitting an enquiry or request, and the performance of the service you have requested.
Information submitted through this Website is used solely to respond to your enquiry and to provide the maritime services you have requested. Specifically, we use submitted information to:
We do not use information submitted through this Website for marketing, advertising, or any purpose unrelated to the enquiry or service request submitted.
The PDA Estimate Request form is intended for use by ship owners, operators, charterers, and their authorised representatives. Vessel and voyage information submitted through this form is treated as commercially sensitive and is used exclusively to:
Note: PDA estimates provided through this Website are proforma calculations only and are not binding until confirmed in writing by Marine Trust. See our Terms & Conditions for full details.
Marine Trust does not sell, rent, or trade information submitted through this Website to any third party. Information may be shared only in the following limited circumstances:
We do not share submitted information with advertising networks, data brokers, or any party unrelated to the direct fulfilment of your enquiry or service request.
Information submitted through this Website is stored on secure servers and is accessible only to authorised Marine Trust personnel directly involved in responding to enquiries or fulfilling service requests. We implement reasonable administrative and technical safeguards to protect submitted data from unauthorised access, alteration, or disclosure.
While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of data transmitted through this Website.
This Website may use basic analytics tools to understand general visitor traffic patterns — such as page views and session duration — for the purpose of improving website performance and content. Analytics data is aggregated and does not personally identify individual visitors.
This Website does not use cookies for advertising or third-party tracking purposes.
Information submitted through the General Enquiry or PDA Estimate Request forms is retained for as long as necessary to respond to the enquiry and, where a service is confirmed, for the duration of the operational relationship plus a reasonable period thereafter for record-keeping purposes consistent with standard maritime agency practice.
You may request deletion of your submitted information at any time, subject to any retention obligations arising from confirmed service engagements (see Section 8).
In the event of a personal data breach affecting information submitted through this Website, Marine Trust will notify Egypt’s Personal Data Protection Center (PDPC) within the timeframe required by Law No. 151 of 2020 and its Executive Regulations, and will notify affected individuals without undue delay where required.
You may, at any time, contact us to:
To exercise any of these rights, contact us at info@marinetrusteg.com. We will respond to verified requests within a reasonable timeframe.
This Website may contain links to third-party websites, including port authority portals or classification society resources, for informational convenience. Marine Trust is not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any third-party site you visit.
Marine Trust may update this Privacy Policy from time to time to reflect changes in our practices or applicable Egyptian law. The “Last updated” date at the top of this page indicates when this Policy was last revised. Continued use of this Website following any update constitutes acceptance of the revised Policy.
ISO 9001 certified port agency and maritime services provider based in Alexandria, Egypt — specialising in offshore petroleum terminal operations, tanker agency, and Suez Canal transit.
✦ ISO 9001 Certified
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